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The telecommunications marketplace has become extremely complex over recent years as new legislation, mergers and acquisitions, and evolving technologies, such as IP Telephony, unified communications, and eCommerce, have all combined to greatly change the dynamics this industry.  As a result, consumers of telecom equipment and services are faced with increasingly difficult choices and decisions associated with a communications infrastructure which can often be the “life blood” of their business or organization.  Charles R. Ploof & Associates is a tele­communications consultancy that provides the assistance clients need to sort through their requirements and options and insure that optimal results are achieved.

Typical clients generally include businesses or organizations needing to communicate amongst multiple locations, and those requiring an effective telecom and Internet presence in the marketplace.  This includes the need for effective communications with customers, suppliers, and between employees and/or members of an organization.  Such clients often have sophisticated applications such as customer contact centers, private telecommunications networks, and complex computer networking, data storage and communications requirements.  Other typical clients might include non-profit organizations such as schools or government agencies who are under budget constraints and need to ensure they are operating in a most cost effective manner as consumers of telecommunica­tions goods and services, and Public Safety organizations needing support on evolving their Emergency Services network to NG9-1-1.  Examples of typical clients benefiting from our services include:

  • Automotive, Electronic and Other Manufacturers and their Suppliers
  • Banks and Financial Institutions
  • Federal, State, and Local Government Agencies (Including PSAPs)
  • Hospitals and Health Care Organizations 
  • Law Firms and other Professional Services Companies
  • Power and Other Utility Companies
  • Retail Operations such as Department Stores and other Retailers
  • Telephone Companies and other Providers of Telecom Services
  • Training Groups, Schools, and Universities

Clients benefit from the assistance provided by Charles R. Ploof & Associates in various situations.  This can include the need to address a telephone or data communication problem, prepare for an upcoming event such as planning for a new facility, making adjustments in communications capabilities to support growth or downsizing of a workforce, periodic needs assessments and/or operational audits, or strategic planning to define the goals and direction needed to insure an effective telecommunications infrastructure.  Other typical assignments may include preparing specifications and bid documents, bid evaluations, contract negotiations, and other procurement management and support activities as required.  Whatever the assignment, with recommendations based on a solid foundation of well over 35 years of experience covering a full spectrum of telecommunications planning and management activities, Charles R. Ploof & Associates is well positioned to provide superior client support and meaningful results.