With well over thirty five years of progressively responsible experience in various facets of the telecommunications industry, along with a unique talent for defining and resolving complex problems, Mr. Ploof is well positioned to achieve superior results on a wide spectrum of consulting assignments. As Principal Consultant of Charles R. Ploof & Associates, he is able to apply his vast knowledge and personal experience to a variety of situations as well as insuring that appropriate personnel and resources are selected that best fits the needs of each project.
Summary of Experience
TELECOM CONSULTING -- Over twenty-five years of consulting experience ranging from a small independent consulting group to major corporate consulting organizations. Clients supported include telephone operating companies, government agencies, IT organizations, and major corporations, professional services firms, and educational institutions such as Ameritech (now at&t), Chaminade University of Honolulu, City of Huntington Woods, Dykema Gossett PLLC (Detroit based Law Firm), Electronic Data Systems (EDS), General Motors, Hawaiian Electric Co., Humana, Motorola, and Sherman Dixie Concrete Industries.
TELEPHONE OPERATIONS -- Twelve years of telephone operating company management experience including positions as supervisor of an electronic central office switching center, technical training instructor for computer concepts and electronic switching, and first and second level staff management assignments in support of telephone operations and implementation of the electronic switching network.
TELECOM EQUIPMENT MANUFACTURERS -- Experience with three major telecommunications vendors -- AT&T (now Alcatel-Lucent), GTE Automatic Electric, and Nortel Networks (now Avaya) -- including assignments ranging from hands-on installation of electronic central office switching systems, to test engineering on field installation problems, to customer network planning and implementation. Also provided sales support at senior management level.
Summary of Education
Completed requirements for an undergraduate degree in general business, with minors in economics and psychology, and graduated from Chaminade University of Honolulu while working full-time at Hawaiian Telephone Company (now Hawaiian Telecom). Technical training includes extensive ongoing study in electronics, computers, voice/data telecommunications technology, and IP telephony.
.Dominant Skills and Management Style
Especially strong in assessing user requirements, network planning, problem analysis and resolution, systems development, and vendor negotiations. Good communications skills with exceptional writing abilities. Pragmatic consultant with a results oriented management style.